Can I ask for pressure or technique changes during a service?

Yes. Clients are encouraged to communicate comfort, pressure preference, sensitivity and areas to avoid before or during the appointment.

Do services include aftercare guidance?

When useful for the selected service, Strathcona Wellness provides simple aftercare guidance such as hydration, gentle activity, skin care, sun care or product-use reminders.

Care Standards

Comfort, hygiene and aftercare before you book

Q: What should I share before my appointment?

Share relevant allergies, sensitivities, injuries, pregnancy, medications, recent procedures or health concerns that may affect service comfort or suitability.

Review how Strathcona Wellness approaches comfort, communication, service suitability, cleanliness and practical aftercare for massage, facial, body-focused wellness and beauty appointments.

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What Clients Can Expect

A calm appointment with clear communication

Every visit is shaped around the service goal, comfort level, relevant health or skin information, privacy, clean treatment flow and realistic expectations.

Comfort-first intake Pressure, sensitivity, skin concerns, allergies, recent procedures and areas to avoid are reviewed when relevant.

Clean treatment flow Treatment setup, products and tools are prepared with attention to hygiene, service suitability and client comfort.

Realistic expectations Services are explained in practical terms, without exaggerated claims or one-size-fits-all promises.

Simple aftercare When useful, clients receive practical reminders for hydration, skin care, sun care, activity level or product use.

Before the appointment

Tell us about allergies, sensitivities, injuries, pregnancy, medications, recent procedures or health concerns that may affect your service. This helps the appointment stay appropriate for your comfort and goals.

If you are unsure which service is suitable, ask before booking or choose the closest option and include a note in the booking form.

During the service

You can ask for pressure changes, extra support, a slower pace, lighter technique, a different focus area or a pause at any time. Comfort and communication matter more than pushing through discomfort.

For facial, skin rejuvenation and beauty services, skin response and sensitivity guide the treatment flow.

Aftercare guidance

Aftercare depends on the selected service. Massage aftercare may include hydration, gentle movement or rest. Facial and beauty aftercare may include simple skin care, sun care, avoiding harsh exfoliation for a short period, or following product-use guidance.

Aftercare is general guidance only and is not a substitute for medical advice. If you have medical concerns, contact an appropriate healthcare professional.

When a service may need to change

A service may be modified, postponed or declined when needed for comfort, hygiene, professional scope or suitability. This can happen with active skin irritation, infection concerns, recent procedures, unexplained swelling, new injuries or other relevant changes.

When in doubt, contact Strathcona Wellness before booking so the next step is clear.